This study aimed at determining the role of employee motivation on customer satisfaction in the hotel industrial sector in Uganda with the study objectives; To find out the role of Motivation Incentives on customer ...

To achieve competitiveness in today’s business environment, organizations must prioritize employee engagement. This study examined the effect of human resource management (HRM) practices and organizational culture on ...

This study was about the role of social media to the development of tourism in Uganda. The objectives of the study were; to examine the role of social media in travel planning by the tourists visiting UWEC, to examine the ...

This study explores the role of tourism in poverty reduction, focusing on its effectiveness and the associated challenges. By examining existing literature and empirical data, it assesses how tourism contributes to alleviating ...

This study examined the impact of internal controls on financial performance. The study was guided by the following objectives notably, to examine the effect control environment on financial performance, to assess the ...

The study examined the mediating effect of resource availability on the relationship between political decentralization and service delivery in Tororo District Local Government in Uganda. The study was guided by the ...

The study aimed at examining the mediating role of trust in the relationship between financial literacy and financial inclusion of vulnerable groups, a case of youth and women groups in Pallisa district. A cross-sectional ...

Customer satisfaction is critical for ensuring that organizations meet their objectives and maintain customer loyalty, particularly in service-oriented industries. The purpose of this study was to examine the effects of ...

The purpose of this research was to assess the effect of internal controls on loan performance I commercial banks in Uganda. The methodology used in this research paper was a quantitative and cross sectional research. A ...

The study was conducted to examine the effect of cash management practices on the financial performance of SMEs in Pallisa Town Council and it was based on three which included; (i) to examine the impact of cash control ...