Abstract:
This study was to examine the effect of revenue management on service delivery in local
governments. Specifically, the study sought to examine the effect of Public revenue planning on
service deliver, to examine the effects of revenue mobilization on service delivery, and to
examine the effects of revenue expenditure on service delivery in the Local Government. The
study used a cross-sectional research design with a study population of 50 respondents. Data was
collected from the 30 respondents using self-administered questionnaires as the key data
collection instruments. The findings showed that Public Revenue Planning, revenue mobilization
and revenue expenditure significantly affects service delivery in the Local Government.
However, the study recommended that Pallisa District Local Government needs to make
decisions based on the major priorities that satisfy the community needs in order to avoid public
mistrust. Also, the organization should put more effort on training and equipping their staff for
capacity building to enhance greater performance in satisfaction of their clients’ needs and
expectations.
